Last updated: 2025. This policy applies to all users of super ace plus in the Philippines. Please read it carefully to understand how your information is collected, used, and protected.
Super ace plus is committed to protecting the personal information of every player in the Philippines. By using our platform, you agree to the collection and use of your data as described in this Privacy Policy. We only collect what we need, we keep it secure, and we never sell your information to third parties.
When you register and use super ace plus, we collect personal information that is necessary to operate your account and provide our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in Philippine Peso (₱ PHP) to process deposits and withdrawals. During your use of the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall user experience. We may also collect identity verification documents when required by applicable regulations or when processing withdrawal requests.
The personal information we collect is used primarily to create and manage your account, process financial transactions, and deliver the gaming and betting services available on super ace plus. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies. Your transaction history and gameplay data help us personalise your experience, apply relevant promotions, and ensure fair play across the platform. Technical data is used to monitor platform performance, investigate security incidents, and comply with our obligations under Philippine data protection laws. We may also use aggregated, anonymised data for internal analytics and platform improvement purposes, but this data cannot be used to identify you personally.
Super ace plus uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols to prevent interception during transfer. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff are bound by confidentiality obligations. We conduct regular security reviews and system audits to identify and address potential vulnerabilities in our platform infrastructure. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and keep your login credentials confidential at all times.
Super ace plus does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification services, but only to the extent necessary to perform those services and under strict confidentiality agreements. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if required by law or in response to a valid legal request. If super ace plus undergoes a business restructuring or acquisition, your personal data may be transferred as part of that process, and you will be notified of any such change in advance.
Super ace plus uses cookies and similar tracking technologies to enhance your experience on our platform and ensure that key features function correctly. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in securely, and analyse how players interact with different parts of the platform. We use session cookies, which expire when you close your browser, as well as persistent cookies that remain on your device for a set period to remember your settings on future visits. You can manage or disable cookies through your browser settings at any time, but please note that doing so may affect the functionality of certain features on the super ace plus platform. We do not use cookies to collect sensitive personal information or to track your activity on third-party websites outside of our platform.
We retain your personal information for as long as your account remains active or as long as is necessary to provide you with our services and fulfil the purposes described in this Privacy Policy. If you choose to close your account, we will retain certain information for a period required by applicable Philippine laws and regulations, including records related to financial transactions and identity verification. After the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to you. We may retain aggregated, non-identifiable data derived from your account activity indefinitely for statistical and analytical purposes. If you have questions about how long specific types of data are retained, you may contact us through the details provided on the platform.
As a user of super ace plus based in the Philippines, you have rights over your personal data under applicable data protection laws, including the right to access, correct, and request deletion of your personal information. You may request a copy of the personal data we hold about you at any time by contacting our support team through the platform. If you believe that any information we hold is inaccurate or incomplete, you have the right to request that it be corrected without undue delay. You also have the right to object to certain types of processing, including direct marketing communications, and to withdraw your consent where processing is based on consent. To exercise any of these rights, please visit our FAQ page for guidance on how to submit a data request.
Super ace plus is strictly intended for adults aged 21 and above, and we do not knowingly collect personal information from minors. Our registration process includes age verification steps to prevent underage individuals from creating accounts on the platform. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that information and close the associated account. Parents or guardians who believe their child may have registered on the platform are encouraged to contact us immediately so that we can investigate and take appropriate action. We are committed to maintaining a safe and responsible gaming environment for all users in the Philippines, and protecting minors is a key part of that commitment.
Super ace plus reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we will notify registered users through a notice on the platform or via the contact details associated with your account. The updated policy will take effect immediately upon being posted to the platform, and your continued use of super ace plus after that point constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we are protecting your information. If you have any questions or concerns about this Privacy Policy or how your data is handled, please visit our FAQ page for further assistance.