Super Ace Plus FAQ — Everything You Need to Know

Creating a super ace plus account is free and takes only a few minutes. Head to the Register page and fill in your details — you will need a valid Philippine mobile number, an email address, and a government-issued ID for identity verification. Once you submit your registration form, a one-time PIN will be sent to your mobile number to confirm your identity. After verification is complete, your account is activated immediately and you can log in right away. All new members in the Philippines are eligible to claim the welcome promotion available on the Promotion page after their first deposit. Registration is open to Philippine residents aged 21 and above, in line with local gaming regulations. If you run into any issues during sign-up, the steps below in this FAQ will guide you through the most common situations.

The minimum age to register and play on super ace plus is 21 years old, which is the legal age for online gaming participation in the Philippines. This requirement is strictly enforced during the identity verification step — you will need to submit a valid government-issued ID that clearly shows your date of birth. Accepted IDs include a Philippine passport, driver's licence, SSS card, UMID, or PhilSys national ID. If your submitted ID cannot confirm that you are at least 21 years old, your account will not be activated. We take responsible gaming seriously and this age gate is one of the key safeguards we maintain for all Filipino players. For more information on responsible gaming tools available to you, visit the Responsible Gaming page.

If you have forgotten your password, go to the Login page and tap the password reset option. A one-time reset link or OTP will be sent to the mobile number or email address you registered with, allowing you to set a new password quickly and securely. Make sure you have access to that mobile number or email inbox before starting the process. Once your new password is confirmed, you can log in immediately and resume playing. For security reasons, reset links expire after a short period, so complete the process as soon as you receive the message. If you no longer have access to your registered mobile number or email, contact our support team through the details provided at the bottom of this page.

No — each player is allowed only one registered account on super ace plus. Creating multiple accounts is a violation of our Terms and Conditions and may result in all associated accounts being suspended or permanently closed. If you believe a duplicate account was created by mistake, contact our support team immediately so we can resolve the situation before any action is taken. Having a single account also ensures that your game history, balance, and promotion eligibility are all tracked accurately in one place. If you are having trouble accessing your existing account, the password reset option or our support team can help you regain access without needing to create a new one. Review the full rules on the Terms and Conditions page.

Super ace plus offers a wide range of entertainment options designed specifically for Filipino players who prefer gaming on mobile. The platform includes video slots with multiple paylines and bonus features, fish shooting games where players aim and fire at underwater targets to win prizes, and live sports betting covering popular Philippine and international sports including basketball, football, and boxing. All games are accessible directly from your browser — no app download is required. The full game library is available the moment you log in to your verified account. New titles and seasonal game events are added regularly, so there is always something fresh to explore. Visit the Slots, Fish Game, and Betting pages for a closer look at each category.

All active promotions for super ace plus members are listed on the Promotion page, which is updated regularly with new offers. To claim a promotion, you must be logged in to your verified account — most bonuses are applied automatically when you meet the qualifying conditions, such as making a minimum deposit or playing a specific game category. Some promotions require you to opt in manually by tapping a claim button on the Promotion page before the offer expires. Each promotion comes with its own terms, including wagering requirements and validity periods, so read the details carefully before claiming. Welcome bonuses for new members are typically credited after your first qualifying deposit and are available for a limited time. If a bonus you expected has not appeared in your account, contact our support team with the promotion name and your deposit reference.

Yes — super ace plus is fully optimised for mobile browsers and does not require any app download. Simply open your preferred mobile browser, go to superaceplus.net, and log in to your account to access the full game library instantly. The platform is designed to run smoothly on Philippine mobile networks, including both Wi-Fi and mobile data connections. All game categories — slots, fish shooting, and sports betting — are available on mobile with the same features and functionality as the desktop version. The interface automatically adjusts to your screen size, so navigation and gameplay feel natural whether you are on a smartphone or tablet. There is no need to worry about storage space or app updates, since everything runs directly in your browser.